We are seeking a proactive and detail-oriented IT Support Officer to join our growing team. The successful candidate will provide front-line IT support and assist in maintaining daily IT operations within the office.
Responsibilities - Provide day-to-day IT support to end users (hardware, software, network and system issues)
- Install, configure and maintain PCs, laptops, printers and mobile devices
- Support Microsoft Windows, Microsoft 365, email systems and common business applications
- Liaise with vendors and service providers when required
- Assist in inventory management and IT documentation
Requirements
- Bachelor's degree in Information Technology, Computer Science or related disciplines
- 3-5 years of IT support or helpdesk experience
- Basic knowledge of Windows OS, MS Office / Microsoft 365 and desktop support
- Good problem-solving skills with a customer-oriented mindset
- Fluent in Putonghua and English
What you need to do now Interested parties please click Apply Now" or send your CV with current and expected salary to Christine.lau@hays.com.hk