Your new company Our client is a telecommunications operator delivering enterprise and digital network solutions in Hong Kong.
Your new role In this position, you will:
- Support pre-sales technical proposals for enterprise private network solutions, including:
- Network Management Systems (UEMS / UNMS)
- User Experience Management Systems
- Business Operations Support Systems (BOSS)
- Data communication network solutions
- Provide technical management during project delivery and handle key technical issues during after-sales support.
- Design, configure, integrate, and maintain enterprise and telecom network systems, ensuring stable, secure, and high-performance connectivity.
- Support integration, interfacing, debugging, and docking between:
- Enterprise private network systems and the main operator network
- Network management, BOSS, CRM, billing, settlement, and core network systems
- Participate in business process planning, solution implementation, and preparation of technical documentation, testing reports, and acceptance deliverables.
- Conduct network performance monitoring, troubleshooting, and optimisation for data communication and management systems.
- Coordinate with subcontractors and internal teams for technical alignment, system testing, acceptance, and delivery progress tracking.
- Collaborate with cross-functional teams to integrate data communication solutions with wireless, core, and transmission networks.
What you'll need to succeed - Bachelor's degree in Electronics / Telecommunications / Information Engineering or equivalent
- At least 3-5 years of relevant experience, including:
- Network system management
- Project delivery and technical coordination
- Strong understanding of telecom operator architectures, including:
- Network management systems and user experience management systems
- BOSS, CRM, and billing system architectures
- Solid knowledge of telecom business processes, such as:
- Account opening, SIM card issuance, service activation, billing integration, and customer work order handling
- Familiarity with 3GPP 5G-related processes and protocols
- Strong knowledge of enterprise and telecom data communication networks, including routing, switching, and network protocols
- Understanding of interaction logic among CRM, business analytics, settlement systems, and core networks
- Strong analytical and problem-solving abilities, with excellent communication and teamwork skills
- Good command of written and spoken English, Cantonese, and Mandarin
What you need to do now If you're interested in this role, click 'apply now' or contact Farrah Tang at 5741 7795. You may also share your updated CV via farrah.tang@hays.com.hk.