About the company A prestigious global financial institution in Hong Kong is seeking a seasoned Head of Office Administration, to take full ownership of a sophisticated corporate environment and lead a dedicated team.
Responsibilities - Lead the integration of administration and facilities management, defining long-term strategies that align with regional corporate standards and business growth.
- Direct the development of corporate policies, procurement frameworks, and insurance renewals to ensure organizational consistency and control.
- Manage landlord relationships and tenancy arrangements, while providing senior sponsorship for office renovations, fit-outs, and relocation projects.
- Accountable for the resilience of critical facilities, including HVAC, UPS systems, and communication hubs, ensuring zero disruption to regulated trading activities.
- Act as the primary liaison for audits and regulatory inspections, ensuring full adherence to local fire safety, building codes, and financial industry standards.
- Oversee departmental budgeting and forecasting while setting high performance standards for external consultants, contractors, and service providers.
- Directly manage and coach a dedicated team of Facilities Management Officers, fostering a culture of high performance and operational readiness.
Requirements - At least 15 years of progressive experience in Administration and Facilities Management, ideally within the financial services sector or a similarly regulated environment.
- Proven track record in a management-led role, demonstrating the ability to lead small, agile teams and manage complex external vendor relationships.
- Deep knowledge of procurement frameworks, contract management, tenancy arrangements, and the development of corporate administrative policies.
- Sufficient technical understanding to govern critical building systems, including UPS, backup power, and MDF/IDF environments supporting 24/7 operations.
- Comprehensive understanding of local building and fire safety regulations, as well as experience meeting the stringent audit expectations of financial institutions.
- Strong expertise in business continuity planning (BCP) and operational risk management to ensure workplace resilience during crises.
- Highly developed stakeholder management and negotiation skills, with the ability to act as a trusted advisor to senior executive leadership.